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Welcome to The Mill Medical Practice

Automated Telephone System

We would like to extend our sincere apologies to everyone who has tried and failed to use our new automated telephone system, as a practice we are working extremely hard to try and resolve the on-going issues that have arisen since moving to a new phone provider. Please continue to bear with us, we hope to resolve these issues as soon as possible. Please note that online booking has not been effected by these issues – if you would like to register for online access for appointments, and prescription ordering please ask at reception for a form and bring in some photo ID.

Our new phone system and automated service means that patients will now need to call on the phone number registered with us in order for the automated service to recognise their details when booking an appointment. If you are finding that it isn't working for you please feel free to check that we have up to date contact details for you.

Appointments can still be booked by phoning 01483 239903 and speaking to a member of staff.

WE WILL BE CLOSED ON TUESDAY 25TH APRIL BETWEEN 12.30PM - 4.00PM DUE TO STAFF TRAINING. SORRY FOR ANY INCONVENIENCE CAUSED.

PLEASE NOTE THAT WE CURRENTLY HAVE NO RABIES VACCINES AND NO YELLOW FEVER VACCINES EITHER. Please keep this in mind when booking/attending our Travel Clinics

 

From 1st October 2015 the Royal Surrey County Hospital is introducing a facility that will allow clinicians to access your GP medical data ....Read more

Not had the 'Flu jab yet? It's not too late!

We hold regular nurses's clinics in which you can arrange to have your 'Flu jab done 

Anyone that is eligible will have received a letter for our 'Flu day but you can also book to see our nurses at any available time during our usual working hours, to arrange a time that is convenient to you

Anyone "At Risk" is recommended to have the jab- it's FREE!

Sickness Certificates

Colds and minor illnesses are rife in the winter months, if you have had to take some time off work recently due to sickness, which amounts to 7 days or less you can self-certify. For more information see our dedicated web page here with downloadable versions of the certificate and more information about doctors' notes and Statutory Sick Pay SSP.

Self Care and Antibiotic Awareness

The World Health Organisation (WHO), in partnership with the European Centre for Disease Control (ECDC); are raising the issue of growing antibiotic resistance among various illnesses and encouraging more prudent use of this medical resource. 

This project runs in conjunction with the Self Care campaign, orchestrated by the Self Care Forum, advocating better knowledge of self-care during times of illness to help prevent the need for medical treatment and use of antibiotics.

 Click here to go to the Self Care Forum Website.

The Mill Medical Practice deemed "Outstanding" by CQC visit

The Care Quality Commission has been visiting Practices and other health care institutions recently to undertake assessments of their performance through multiple disciplines. We at the Mill recently underwent such an evaluation and have been awarded an overall "outstanding" rating! 

Click here to read the CQC report.

Want to have your say about the Surgery?

We understand that it's difficult to be heard sometimes, that's why we are encouraging our patients to provide us with feedback, to let us know whether there is anything more that we can do to help.

Click on the link below to fill in the questionnaire online and submit it to us electronically (we do recommend using an up to date browser such as google chrome):

Electronic Questionnaire

Click on the document link below to download our GP Surgery Questionnaire, you can then print it off and fill it in before dropping it into us at the Practice.

Download Questionnaire (to print hard-copy)

     

FRIENDS & FAMILY TEST 

Have your say to improve your care, click here and answer 3 short questions.You can also view previous feedback results.

     
(Site updated 20/04/2017)
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