The Accessible Information Standard
The Accessible Information Standard is an NHS England initiative that tells organisations how to ensure that disabled patients and their carers receive information in formats that they can understand, as well as receiving appropriate support to help them to communicate. Such formats could include large print, braille or easy-read documents.
A disabled person is defined as “Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.”
As a practice we will ask patients if they have any information or communication needs, and find out how best to meet their needs. This information will be recorded clearly and in a set way.
For more information on this aspect of the GP contract please click here to visit the dedicated NHS England webpage.
The Mill Medical Practice deemed "Outstanding" by CQC visit
The Care Quality Commission has been visiting Practices and other health care institutions recently to undertake assessments of their performance through multiple disciplines. We at the Mill recently underwent such an evaluation and have been awarded an overall "outstanding" rating!
Click here to read the CQC report.
Self Care and Antibiotic Awareness
The World Health Organisation (WHO), in partnership with the European Centre for Disease Control (ECDC); are raising the issue of growing antibiotic resistance among various illnesses and encouraging more prudent use of this medical resource.
This project runs in conjunction with the Self Care campaign, orchestrated by the Self Care Forum, advocating better knowledge of self-care during times of illness to help prevent the need for medical treatment and use of antibiotics.
Click here to go to the Self Care Forum Website.
Want to have your say about the Surgery?
We understand that it's difficult to be heard sometimes, that's why we are encouraging our patients to provide us with feedback, to let us know whether there is anything more that we can do to help.
Click on the link below to fill in the questionnaire online and submit it to us electronically (we do recommend using an up to date browser such as google chrome):
Click on the document link below to download our GP Surgery Questionnaire, you can then print it off and fill it in before dropping it into us at the Practice.
Download Questionnaire (to print hard-copy)